FAQ

What are your lead times for custom manufacturing & delivery to site?

PLEASE NOTE: 

Melbourne, Sydney Brisbane: Approx 5-6 months from shop drawing approval date to site

Adelaide, Perth: Approx 6 months from shop drawing approval date to site

This is due to the COVID-19 Pandemic which has heavily impacted importing goods into Australia by reduced number of shipments, Australian Ports operating at reduced capacity and heavy delays unloading containers at all major ports due to the backlog.

This is due to the COVID-19 Pandemic which has heavily impacted importing goods into Australia by reduced number of shipments, Australian Ports operating at reduced capacity and heavy delays unloading containers at all major ports due to the backlog.

Do you have a showroom?

We have a new showroom in Cremorne, Victoria which is currently open Monday-Friday strictly by appointment. Please send an email to info@zendoors.com.au or call 1300 911 558 to book an appointment.

We currently don't have any other showrooms in other states, but aim to set these up in the future.

What size doors can you make?

Steel Glass Doors

  • Max size pivot door frame single glazed: 3050 x 1525 
  • Max size pivot door frame double glazed: 3050 x 1525 
  • Max size hinge single door frame single glazed: 3050 x 1000
  • Max size hinge single door frame double glazed: 3050 x 1000
  • Max size hinge double door frame single glazed: 3050 x 2000 
  • Max size hinge double door frame double glazed: 3050 x 2000 
  • Max size barn door frame single glass: 3300 x 1600
  • Max size barn door frame double glass: 2800 x 1500

*(We can make any width/height on-top of the above dimensions with the addition of sidelight/highlight windows iron/steel glass/panelling).

Iron Entry Doors

  • Max size pivot single door frame: 2500 x 1400 (no sidelight frames)
  • Max size pivot single door frame: 2700 x 1200 (no sidelight frames)
  • Max size hinge single door frame: 3000 x 1500 (no sidelight frames)
  • Max size hinge double doors frame: 3000 x 3000 (no sidelight frames)

*(We can make any width/height on-top of the above dimensions with the addition of sidelight/highlight windows iron/steel glass/panelling).

What are your standard Door Jamb Sizes?

  • Iron Doors: 50mm x 150mm-200mm Iron Tube, 12 Gauge Thickness
  • Steel Glass Doors: 30mm x 50mm, 40mm x 50mm 
  • Steel Glass Pivot Door: 30mm x 50mm, 40mm x 50mm
  • Fixed Steel Glass Panel: 20mm x 50mm, 30mm x 50mm, 40mm x 50mm

Do you have standard sizes? 

No all our doors are custom made so there are no standard sizes that we keep in stock. The sizes listed on the website are to indicate price. If you have a size not shown on the website, please use the nearest size as a price indication or send us an email.

What materials do you use to manufacture your doors?

  • Iron Doors: Q235 Iron, Sand blasted and Zinc Primed Prior to Painting,
    2.5mm Iron Sheet on either side of the panel, 45mm Polyurethane Core
  • Steel Doors:
    Hot galvanized zinc profile P tube. FTS
    Shot blasting by emery to be Grade SA2.5-3;
    Bridge Anticorrosion grade achieved by painting layers of (70%) Zinc-rich Epoxy, Epoxy Mica Iron and Epoxy sealer
    The Maximum outdoor weatherproof level achieved by Fluorine Carbon Paint (famous Japanese brand DAKING) which are widely used on boat and bridge.
    180mm total painting thickness realize C5M-very high corrosivity (marine). We can do thicker if needed.
    The loss of light in ten years is not more than 15%.

How heavy are your doors?

  • Iron Doors: 72kg/sqm
  • Steel Glass Doors: (Single Glazed) 30kg/sqm

Are your entry doors fire rated or BAL tested?

No we have not undergone BAL testing for our Iron Entry Doors, but they are manufactured from non-combustible 2.5mm iron sheeting on the inside and outside of the panel. Check with your building surveyor or certifier.

Can Iron Entry Doors be facing the sun and exposed to water?

We don't recommend installing the iron entry doors in instances where the entrance will face direct sun for most of the day, extreme heat can distort the steel and cause issues with the jamb.

We recommend the iron entry doors are installed at least 1-1.5 metres setback under a covered porch not directly impacted by the elements.

While the doors seal up and have weather stripping to protect against wind, they should be kept away from direct rain and sun.

How long have you been in business?

Zen Doors was founded in 2019, but our manufacturing facilities have been manufacturing different types of wrought iron, steel glass hinge, pivot, sliding, bifold doors and windows for over 15 years. 

Where are your doors manufactured?

Zen Doors are designed in Melbourne, Australia and manufactured in two large manufacturing facilities in China. Our doors are all custom made by hand and undergo numerous quality checks and tests, we construct and hang every door prior to shipping to test hardware, mechanisms and sizes. All iron and steel glass doors are securely packed and sealed in large wooden boxes and imported Worldwide in large shipping containers.

How can I obtain a quote for a custom design or size not shown on your site?

Please send us an email at info@zendoors.com.au or call 1300 911 558.

Do you offer installation & glazing service?

No we do not offer installation. We do supply all steel doors/windows with single, or double glazing, low e glazing. 

All doors with glass have glazing pre installed and is in accordance with Australian Glazing Standards. The glazing we use also has been tested to Australian Standards.

How do I install my new Zen Door?

As each installation will have different requirements and quality and safety is paramount, we recommend using a Registered Builder or Carpenter to install your Zen Door. Your door will come with all the necessary hardware to install your door into our supplied door frames. View the installation guide on our website for basic instructions.

For Iron Doors there are two methods for installation, iron mounting tabs welded on the side of the iron door jamb or pre drilled mounting holes on the inside of the jamb. Please talk to your builder or installer which method will be best for your circumstances on site.

Your builder or carpenter will ensure proper installation of the jamb and hanging of the door. As both iron and steel glass doors are quite heavy, multiple people will be needed for installation.

My project is interstate, can my builder or carpenter install and arrange the site glazing?

Yes we advise you have your builder or carpenter handle the installation. We recommend also going over the shop drawings we provide with your builder or carpenter to understand the requirements prior to delivery. 

What type of finishes do you provide?

We have different finishes for the different door materials. Our iron doors are painted with a zinc based paint and our steel glass doors are fluorocarbon coated.

How do I order?

You can order a hinge or pivot door by getting in touch with us and obtaining a quote. Once you have made payment we create a CAD shop drawing your door according to the plans or dimensions you provide us. This shop drawing will need to be reviewed and signed off by you or your builder/carpenter/installer prior to us constructing the door. You can expect to receive the shop drawing within 3-5 days of making payment.

At Zen Doors quality control is paramount, so each door must pass our rigorous quality assurance tests and checks prior to packing and shipment. 

What is the warranty on a Zen Door?

All Zen Doors come with our 2 year manufacturers warranty. More information can be found on our warranty page and Refund Policy page.

If you have any other question please feel free to get in touch about our hinge or pivot doors here.