FAQ

Do you have a showroom?

Yes, but during the COVID-19 crisis our display will temporarily be closed and we are working on updating the display for when it reopens.

What size doors can you make?

  • Iron Hinge Doors: 2000mm-3000mm high x 720mm-1500mm wide (single door) 
  • Iron Pivot Doors: 2000mm-2500mm high x 1000mm-1500mm wide 2600mm-2800mm high x 1000mm-1200mm wide
  • Steel Glass Hinge Doors: 2000mm-2800mm high x 720mm-1000mm
  • Steel Glass Pivot Doors: 2000mm-2800mm high x 1000mm-1700mm wide

*(We can make any width/height on-top of the above dimensions with the addition of sidelight/highlight windows iron/steel panelling).

Do you have standard sizes? 

No all our doors are custom made so there are no standard sizes that we stock. The sizes listed on the website are to indicate price. If you have a size not shown on the website, please use the nearest size as an indication or send us an email.

What materials do you use to manufacture your doors?

  • Iron Doors: Q235 Iron
  • Steel Doors: High quality hot rolled mild steel/galvanised carbon steel tube profile with narrowest sightline.

How long have you been in business?

Zen Doors was founded in 2019, but our manufacturing facilities have been manufacturing different types of wrought iron, steel hinge and pivot doors and windows for over 15 years. 

Where are your doors manufactured?

Zen Doors are designed in Australia and manufactured in two large manufacturing facilities in China. All iron and steel glass doors are securely packed and sealed in large wooden boxes.

How can I obtain a quote for a custom design or size not shown on your site?

Please send us an email at info@zendoors.com.au or call 1300 911 558.

Do you offer installation & glazing service?

No we do not offer installation. We do supply our steel internal feature doors/windows with glazing single or double glazed.

External iron or steel doors or sidelight/highlight windows need to be glazed on site to meet AS/NZS Standards.

How do I install my new Zen Door?

As each installation will have different requirements and quality and safety is paramount, we recommend using a Registered Builder or Carpenter to install your Zen Door. Your door will come with all the necessary hardware and basic installation manual to install your door into our supplied door frames.
(Iron Pivot Doors come pre hung within the iron frame and pivot system).

Your builder or carpenter will ensure proper installation of the frame and hanging of the door. As both iron and steel glass doors are quite heavy, multiple people will be needed for installation.

My project is interstate, can my builder or carpenter install and arrange the site glazing?

Yes we advise you have your builder or carpenter handle the installation. We recommend also going over the shop drawings we provide with your builder or carpenter to understand the requirements prior to delivery. Glazing can be done by a local glazier who can provide a glazing certificate for external doors/windows.

What type of finishes do you provide?

We have different finishes for the different door materials. Our iron doors are painted with a zinc based patina paint and our steel glass doors are powder coated with a zinc fluorine paint.

What are your lead times for custom manufacturing & delivery to site?

Shop Drawings: Within 2-3 days of receiving 60% deposit.
Manufacturing, corrosion control, painting or powder coating & delivery: 10-12 weeks.

When will my door be delivered?

You can order a hinge or pivot door directly on the website or by getting in touch with us and obtaining a quote. This method allows you to pay a 60% deposit with the balance payable prior to delivery. Once you have paid your deposit we create a shop drawing of your chosen door according to the plans or dimensions you provide us. This shop drawing will need to be signed off by you or your builder/carpenter prior to us constructing the door. You can expect tot receive the shop drawing within 3 days of paying your deposit. Manufacture and shipping time is between 10-12 weeks. 

At Zen Doors quality control is paramount, so each door must pass our rigorous quality assurance tests and checks prior to packing and shipment. 

We will inform you once the door is ready for shipment to finalise your balance.

What is the warranty on a Zen Door?

All Zen Doors come with our 5 year manufacturers warranty. More information can be found on our warranty page and Refund Policy page.

If you have any other question please feel free to get in touch about our hinge or pivot doors here.