Shipping to Australia
We design our iron hinge, pivot doors & steel glass doors and windows in Australia and manufacture in China. We ship our doors in sealed wooden crates via sea freight in large 20 & 40 foot containers.
Road Transport Within Australia
Road transport cost will be calculated based on your postcode and the size of your order. Please contact us for an accurate delivery cost estimate.
Once your order is ready for delivery, we will contact you to arrange delivery. It is imperative that you are prepared to accept delivery as we do not provide storage services. Any costs incurred due to holding at our international freight warehouse will be added to your invoice and must be settled prior to delivery. Extended storage of the products in the wooden crate with foam, plastic, and adhesive on the glass is not recommended and may result in damage and void warranties. You must be present at the specified address during the allocated time slot of your delivery or provide authority to leave the crate/s at the front of the site. Failure to be present to accept delivery or provide authority to leave will result in additional carrier charges for redelivery. Crates will be lowered to a flat, safe location at the front of the site and is at the discretion of the individual driver in consideration of safety. The delivery drivers are unable to position crates in garages, narrow lane ways, or at the back or side of properties.
IMPORTANT NOTE: Upon carefully unpacking your order, we recommend checking each product for any defects or damage. If any defects or damages are found, photos must be taken whilst the product is still in the original packaging/crate. Photos taken after the product has been installed will not be eligible for any defect or damage claims. The crates must be fully covered and kept dry to maintain warranty eligibility.
If you live in a rural area and wish to get a delivery quote please contact us and we can provide an estimate. Cost is calculated by the distance you're located from Melbourne. The further away you are the higher the cost will be as our items generally come in large plywood boxes and are quite heavy.
Please touch base with us for a price estimate on your delivery location.